Where do I begin?
Last Friday:
Last week me and Crystal hadn't had our breaks in the morning so we were going to take our 15 minute breaks. Stacey (the lead) said that it was ok if we wanted to start our breaks but she needed us to only take a 10 minute break. Long story short it turned into a HUGE deal because I said we didn't get one in the morning so instead of 2 10 minute breaks we should get a 15 minute break. Our supervisor and the Director and Stacey were all calling HR trying to find out what the policy stated then we were called into a meeting! (Crazy right?!) I finally got my point across, that I understood that if we were busy that maybe we would need to take just a 10 minute break, but we weren't and the only reason she wanted us to take a shorter break was so she could put up the mail in the Doctor's mail boxes (she hates answering the phones).
Monday:
Monday afternoon (after Sandra had left) one of us in the call center picked up a call without knowing, the gentleman on the line heard everything that Stacey had said to Maria about her Silpada Jewelry party, and alcohol. Stacey was asking if Maria was going to make Mexican Margaritas, talking about how she could drink some wine, and trying to find out if Friday nights would work. The gentleman hung up and called back to complain, Stacey got the call. She said that she was the supervisor and took his complaint, then turned to me and Crystal and kind of snapped at us asking who hung up on this man, that he heard her whole conversation with Maria and that we should make sure we take care of the patient calls. She did not acknowledge anything about her conversation with Maria that he had heard.
Wednesday:
The last blog I posted discusses this about the letter I wrote to Stacey after she got chewed out for over an hour.
Thursday:
After Lunch Sandra had some Diabetes Education papers on her desk, and while she was up Stacey had asked me and Crystal what she was doing with them. We both said we didn't know and that she would have to just ask Sandra. When Sandra came back she asked her about it, and it became a HUGE deal. Stacey was saying that it was her job to delegate it to one person and that was Crystal, that Sandra shouldnt be doing it. Sandra kinda had an attitude back about it was told to us that we would all learn how to schedule for Kim (the diabetes educator) and Stacey said she never said that, and Sandra said yes you did say that. (It is just a power struggle). Then you could hear them both typing emails to Renee and Linda. Stacey went to talk with Linda for like an hour, then Linda asked both of them to come into the office. Just Drama.
Friday:
So today Sandra hasn't said more than 2 words, Crystal (my buddy in this whole Drama work world) has the day off so I am alone with Stacey (since Sandra left at 1:45)....Well this morning Stacey decided that she wanted to listen to some music so she went and got a radio and blasted it and was dancing in her chair, while me and Sandra were on patient calls. After I got off I asked her to turn it down. After I had gotten back from lunch I swear she had turned it up, and after an hour I finally politely asked her to turn it off, and she snapped back and said well why? I just said because it is a distraction for me and I am trying to answer patient calls, plus that I had always been told that we were supposed to be quite and answer the patient calls as if we were in a library. She had even put signs up that said to be quite when going through here because our phones pick up noise. She just jumped back and said that Linda said we could listen to it, but that it was fine she would turn it off and let Linda know that it bothers me. (by the way Linda is the Director of the Clinic, and Stacey is dating her son; they just bought a house together and she isn't even dicorced from her husband number 3) I could just hear her typing away I am sure sending Linda or Renee an email that I was being rude, when she didn't even ask if it was ok or if any of us minded if she turned some music on.
About an hour later I started taking all the information I had made off the walls and decided to put it all into a binder, well that apparently got the attention of some people and I got pulled into the office with Gina and Renee asking me if I was going to quit. (DRAMA) I said no I wasn't planning on quitting. Gina told me that I am a very good worker and am a valuable asset to the team and they don't want to loose me. Then they asked how everything was going, I said umm ok. They of course didn't believe me. So I brought up Mondays incident, and todays incident and told them that it just feels like I am on pins and needles and that I can't do anything without her knowing, it's frustrating. They told me that a nurse had overheard what happened monday and told Gina that we were getting jumped on for no reason. They told me to send them an email about what happened and they will write Stacey up for it. Plus there is another person having trouble with her. They gave me advice to talk with Linda about what is going on that way she knows it is not just one person having trouble its more. I am meeting with Linda on monday to discuss my school situation and work, so I guess I will talk about it with her then. I hate Drama. I wish I could just avoid it all. So pray monday goes over well.
4 years ago




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