Day 1 {Monday}- Okay, so my first day of work was a little overwhelming! Not that it was too much or too hard, just {as always} nothing was organized and I was not exactly put into training. I got to work early, and found my new bosses office. Trying to be all smiley and excited, my boss pretty much ignored me while she was counting the money from each module with the OA (Office Assistant) that collected the co-pays from the day before. After about 45 minutes she acknowledged me sitting in her office and gave me a few papers to fill out {a packet about how to change my login department to clock-in, policies, what’s expected etc.}, then sent me to Stacey {the lead over the Welcome Desk and Call Center}. My boss didn’t explain anything or give me any directions. I go to Stacey’s desk and she has me sit with her and listen to her answer a few phone calls, for an hour or so, then asks if I’m ready to answer a few. Since I answered phones at my other job it was an easy script. I either transferred them to the nurse or front for scheduling {since my boss didn’t schedule me for appointment training until 2 weeks later that was my only option}. After I answered a few calls, Stacey left me the rest of the day to answer calls. That’s all the training I got, a whole hour!
Day 2 {Tuesday} – I come in Tuesday and ……I am alone! Stacey my “trainer” didn’t come in (her daughter had chicken pox), Sandra’s husband was in the hospital Cath Lab so she was with him, Tabitha had an appointment and was out after lunch, and Ashleigh was answering calls for a Dr. Hickman since they were short so she was gone most of the day too. After Tabitha left at lunch I was alone, on my second day! They ended up pulling a MA {medical assistant} to help me answer phones. That was a crazy day, I definitely wanted to quit after that.
Day 3 {Wednesday} – Everyone but Sandra came in and because it was the middle of the week it seemed much better than Tuesday. Less people called and more people were there to answer phones. This day was ok.
Day 4 {Thursday} – Oh Thursday, let me tell you! So I wake up late, grab the fastest shower and leave the house in 15 minutes! I am running out the door to my car in my new black flats and BAM! I fall on my butt so hard. I mean my right leg was up to my head and it was slow motion as I fell, my left leg (that I had surgery on years ago) was coming down backwards. As I am in slow motion falling I am trying to bring my foot forward so I don’t break my leg. Mission accomplished. I came so close to the ground though that the skin on the top of my left foot got scrapped off and was bleeding, but the knee was ok. WHEW. It knocked the breath out me though. That was how the day started. I head to work after catching my breath and luckily since I work at a clinic they bandaged my foot up when I got there. The rest of the day was kind of a blur.
Day 5 {Friday} – {first off stupid me decided to wear the shoes again} I got to work ok, then lunch time arrived and I decide to go to Chickfla, Sandra wanted me to bring her back a tea. I get back to work, park, and am carrying my drink her drink and my purse along with having my big brand new beige pea coat on {and the new very scuffed up slippery shoes that I had forgotten about} I start heading towards work which is 2 blocks away and of course I get halfway there in the middle of the street and BAM, yup I fell again completely dumped my tea everywhere, my purse and everything in it was scattered. Luckily no one was around to see me, and no cars were coming. So I gather all my stuff decide to go back to my car and switch jackets, since I live out of my car! After I switch jackets and re-gather everything I head back into work. Crazy enough I get into the road again and BAM, yup I fall again. I am starting to resent these shoes I just bought. Luckily I saved the tea this time though! I get to work, finish the day, clock-out and head back to the car. I get to the street and I swear…BAM yup again and there were people watching this time. I am so graceful at falling now! Needless to say by this point I was just laughing. I will no longer be wearing those shoes either. After work I went with Ashleigh and Tabitha to watch bride wars. It was such a cute movie. I have now seen it 3 times! Tabitha’s last day was Friday because she is going back to school at A&M. FYI she was at my desk so all week I had been playing musical chairs every 45 minutes having to log off each computer and re-login, such a hassle.
4 years ago
